LEGAL · TERMS

Terms of Service

Effective 2026-09-10 · Last updated 2026-09-10

These Terms of Service (“Terms”) govern your use of Yōten, a meeting-intelligence software service (the “Service”) operated by Growthgenix Consulting FZCO (“we”, “us”, “our”), a company registered with the International Free Zone Authority (IFZA), Dubai, United Arab Emirates. By using Yōten you agree to these Terms. If you don't agree, don't use the Service.

1. Eligibility & Account

  • You must be at least 16 years old.
  • You must provide accurate account information and keep your password confidential. You're responsible for activity under your account.
  • One account per person. Sharing credentials is not permitted; it defeats per-user quotas and audit logs.
  • We may suspend or terminate accounts we reasonably believe are being used to violate these Terms, applicable law, or the rights of others.

2. What Yōten does

Yōten joins video meetings you tell it to join (via calendar sync or direct URL), records them, produces transcripts, and generates AI-derived summaries, action items, and decisions. Details of included features and quotas are described on the pricing page, which forms part of these Terms.

3. Your content, our license to process it

You retain full ownership of all content you send to Yōten (meeting recordings, transcripts, and derived outputs — collectively “Your Content”). By using the Service, you grant us a limited, non-exclusive, worldwide license to store, process, transmit, and analyze Your Content solely to provide the Service to you. That license terminates when you delete the content or your account.

We do not use Your Content to train machine-learning models. Our vendors are contractually barred from doing so as well.

4. Consent to record

You are solely responsible for obtaining consent from meeting participants where required by law. Many jurisdictions require all parties on a call to consent to being recorded (e.g. California Penal Code §632, EU state-by-state variance). Yōten displays a bot participant in the meeting so attendees are visually aware a recording is happening; that's a floor, not the ceiling, of your legal obligations. If you don't have consent, don't send our bot.

5. Acceptable use

You agree not to:

  • Use Yōten to record any meeting you don't have the legal right to record.
  • Attempt to gain unauthorized access to accounts, systems, or data.
  • Reverse-engineer, decompile, or disassemble the Service beyond what applicable law permits.
  • Scrape, crawl, or otherwise harvest data from the Service through automation not exposed by our documented API.
  • Interfere with the Service's operation, or impose unreasonable load through excessive automation.
  • Use the Service to violate any applicable law, regulation, or third-party right.
  • Resell the Service or its outputs as a competing offering.

6. Third-party dependencies

The Service depends on third-party vendors (Recall.ai, Soniox, Anthropic, Google, Cloudflare, Railway). Their outages become our outages; their pricing changes may drive ours. We do our best to route around problems, but we can't guarantee 100% uptime.

7. Fees & payment

  • During the invited private beta, the Service is provided free of charge, subject to per-tier meeting-hour limits described on the pricing page.
  • Paid tiers, billing cycles, refund policy, and cancellation terms will be documented on the pricing page and integrated into these Terms before the first invoice is issued. We'll email registered users at least 14 days before paid tiers activate.
  • Fees are exclusive of taxes; you're responsible for any applicable VAT / GST / withholding tax in your jurisdiction.

8. Suspension & termination

You may stop using the Service and delete your account at any time. On deletion, we remove Your Content within 30 days (subject to minimum retention required by law — see the Privacy Policy). We may suspend or terminate access with reasonable notice if you materially breach these Terms or if we're legally required to.

9. Warranty disclaimer

The Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Transcripts and AI-generated outputs may contain errors — do not rely on them for legal, medical, financial, or safety-critical decisions without independent human review.

10. Limitation of liability

To the maximum extent permitted by law, our total liability arising out of or in connection with these Terms or the Service, whether in contract, tort, or otherwise, is limited to the greater of (a) the fees you paid us in the 12 months preceding the event giving rise to the claim, or (b) USD 100. In no event are we liable for indirect, incidental, consequential, special, or punitive damages, or loss of profit, revenue, data, or goodwill.

Nothing in these Terms excludes or limits liability that cannot be excluded by applicable law.

11. Indemnification

You agree to defend and indemnify us against any third-party claim arising out of Your Content, your use of the Service in violation of these Terms, or your violation of applicable law (including any failure to obtain recording consent).

12. Governing law & disputes

These Terms are governed by the laws of the United Arab Emirates, without regard to conflict-of-laws principles. Any dispute arising out of or in connection with these Terms will be resolved by the Courts of Dubai (Emirate of Dubai, UAE), unless otherwise required by applicable consumer protection law in your jurisdiction of residence.

13. Changes to these Terms

We may revise these Terms as the Service evolves. Material changes will be announced by email at least 14 days before taking effect. Continued use of the Service after changes take effect constitutes acceptance.

14. Contact

Growthgenix Consulting FZCO
IFZA Business Park, Dubai Digital Park, Dubai Silicon Oasis, P.O. Box 342001, Dubai, United Arab Emirates
legal@yoten.ai